Tracking the condition and status of a company's assets just got easier with the new upgrade from RedPrairie Corp., an optimization company. The E2e Supply Chain Execution suite is now integrated with asset management capabilities of the company's standalone Mobile Resource Management solutuion. "Integrated visibility and control over the movement of inventory and assets across today’s complex global supply networks can be slow, costly, and very challenging. In the past, inventory and the assets used to ship them were tracked in two separate systems, which made closed-loop tracking of assets very difficult. With the new release, customers can manage this combined movement through a single process, driving greater efficiency, improved visibility and stronger control over supply chain operations," said Tom Kozenski, vice president product strategy The system supports the use of RFID, 2-D barcodes and other AIDC technologies to track inventory and assets within the distribution center, as well as outside of it, such as in trailer yards, in-transit, at customer sites, or even within a retailer’s store network. Both serialized and non-serialized assets can be tracked at each location. The enhanced system also allows the ability to track asset movement to and from suppliers and repair depots. Source-industryweek.com
Do the terms -- value added, superior customer value, or value chain -- make you want to throw something since you have heard the terms so much? Let's face it, you have been trying to improve revenue and profitability by creating superior value for your customers, improving effectiveness and efficiency and improving supplier relationships for years. You have spent countless hours getting managers trained in lean and six sigma processes, implementing enterprise and customer relationship management systems, and executing initiatives to improve innovation, capture voice of the customer data and integrate information systems. You have spent millions of dollars in cash, time and effort. Yet, the pressure from global competitors seems to be increasing rather than declining and you often find yourself still being beat up on price. What in the world is going on here? The problem is movement. You probably thought that "moving value" was about how you can move value through the supply chain, managing its creation and delivery. But, it also means that value perceptions are moving throughout the supply chain; the target is constantly in flux. We will deal with both aspects of value movement in this article and leave you with five tips on how you might adapt your approach to managing them. Value management begins with understanding that value is in the eye of the "customer" and not inherent in any product, service, or system. The "customer" is the next person in a work cell, the next process in the factory, the next business unit to whom you deliver, the immediate paying customer be it another business unit or an external firm and the subsequent downstream organizations and consumers through to the final end-user. In a true relationship mindset, world-class companies often think of their suppliers also as customers; how can I better service my suppliers and suppliers' suppliers? As such, every link in the "value stream" within your "four walls" and outside constitutes a supplier-customer relationship. Each decision maker is willing to make certain sacrifices in terms of monetary and non-monetary costs to obtain desired benefits. The more positive is that tradeoff between benefits and sacrifices, the more value both parties receive, driving customer satisfaction, commitment and recommendations to others. A significant amount of research states that all customers value functional benefits, relational benefits, service benefits, and brand reputation (quality, consistency) -- and they evaluate each distinctly. Customers also evaluate both the monetary and non-monetary sacrifices (e.g., difficulty of doing business with a vendor, retailer, supplier) that they must make to obtain those benefits. As a result, we should exert effort on those activities that either improve the opportunity for an immediate or downstream customer to experience an improved, very specific, desired benefit and/or experience less of a sacrifice to obtain those benefits. Moving value means constantly improving the value perceptions immediate and downstream customers perceive they are getting. In exchange, customers "pay" suppliers more in terms of price, volume, share of business, and share of mind, improving the value that suppliers receive from customers all the way back through the supply chain. Moving value recognizes the fact that most of what and how customers make value judgments is out of the control of marketers/suppliers/brand managers. Customers constantly are bombarded with buying-related information. As customers, regardless of definition, go about living their lives, they are constantly refining their interpretations about the value of specific products, services, and relationships. Since brand managers/suppliers have little influence on this valuing process, they are forced to be constantly vigilant to the changes in what specific customers value and why. It is nothing short of an entirely different way of looking at customers and supply chain relationships. So your task is two-fold, to continuously improve the value equation at every stage of the value stream by improving benefits and reducing sacrifices while also recognizing that the target you are shooting at is constantly changing. I have five tips to help you think about influencing and recognizing value movement throughout the supply chain. Value must be experienced at each and every step of the supply chain within and outside of your organization. Your targets are moving too quickly in today's global business environment. You must constantly move the value bar higher at every link you can influence and keep up with changes that you cannot influence but to which you must respond -- all ahead of the competition. Daniel J. Flint, Ph.D., is the Proffitt's, Inc. Professor of Marketing and director of the marketing Ph.D. program at the University of Tennessee, Knoxville. He has an engineering degree from Annapolis, an MSA from Central Michigan University, and a Ph.D. in marketing and logistics from the University of Tennessee. Flint's expertise is in customer value management, specifically helping firms gain deeper insights to their customers' changing value perceptions, and logistics innovation. Source-industryweek.com
University of Mississippi Health Care Selects UHC for Group Purchasing Services
0 comments Posted by Mark Dev at 10:07 AMToday, the University HealthSystem Consortium (UHC) announced that University of Mississippi Health Care (UMHC), a 722-bed academic medical center (AMC) in Jackson, has been added to its growing list of group purchasing and supply chain participants.
CEVA Logistics (Thailand) Co is now handling all automotive logistics for Tri Petch Isuzu Sales Co under a new three-year outsourcing contract.
Tri Petch is responsible for the sales and distribution of Isuzu pickup trucks and heavy-duty trucks via a network of more than 300 dealers. CEVA will use its carrier fleet and IT systems to manage the distribution of Isuzu vehicles throughout the country.
"Since we are not professionals in logistics and it is not our core business, we decided to select a specialist global logistics company to handle our logistics operations," said Panadda Chennavasin, vice-president of Tri Petch.
As well, Tri Petch wants its supply chain to operate to global best-practice levels and to significantly improve sales operations to support the dealer network.
"We hope our operating costs will improve from efficient logistics performance, which will be assessed once a year," she said.
CEVA will manage Tri Petch's vehicle supply chain from Isuzu's plants through to final delivery to dealers. This includes transport of vehicles from plants in Samut Prakan and Chachoengsao to two motor pools, where vehicles are inspected, accessories installed and the vehicles made ready for final delivery to dealers.
A CEVA executive said the company recently began an operational process improvement and re-engineering programme to increase the quality of logistics operations to world-class standards.
The programme involve the establishment of a shared-user vehicle logistics network to be used by other automotive manufacturing and sales companies. This will improve overall efficiency of the supply chain and provide a highly cost-effective operation for Tri Petch and for CEVA's new customers.
CEVA will use more than 100 car carriers for transport, along with a management and operational team of more than 400 staff.
"This is one of the largest automotive logistics contracts in the Thai market," said Winfried Kiesbueye, CEVA's managing director. "Our key aim is to improve the efficiency of Tri Petch's vehicle handling operation by implementing CEVA's best-practice lean processes and increasing overall control."
Source-bangkokpost.com
Climate change, sustainability and corporate social responsibility have risen inexorably in the public and corporate minds over the last decade, says Ernst & Young. They go on to state that while businesses and consumers are vying to out do each other’s green claims, the scientific community is issuing increasingly stark warnings about the urgency and depth of cuts required to avoid the most dangerous impacts of climate change. A survey carried out by Ernst & Young in conjunction with the Economist Intelligence Unit among executives from US$ 1 billion plus corporations to see how organizations view the impact of sustainability on its supply chain and sourcing, indicates a high level of awareness of sustainability, with an appreciation of opportunities it offers within the supply chain. More than half of the respondents to the survey indicated reputation, cost reduction, and revenue growth as the top three opportunities that arise from sustainability. An increased cost base was highlighted as the greatest risk, inferring operational and energy savings will be offset by capital costs and increase in prices from suppliers. The survey also indicates that a company’s approach to emissions and accountability for its supply chain activity could make or break corporate reputation. 71% of the respondents to the survey view the impact of sustainability on the supply chain as a brand / reputation opportunity allowing to secure competitive advantage. It is thought that supply chains are key to enhancing reputation, both through avoiding risks such as unfair labour practices and using unsustainable material, and in ensuring businesses live up to their carbon reduction promises. The survey further states that in addition to corporate reputation, cost saving and revenue inducing factors contribute to the business case for sustainability. These include operational and energy efficiency, energy and carbon trading, and new product development and green marketing. The survey findings also indicate that operational and energy efficiency has become key factors in the review of sustainability, since soaring energy and raw material prices has become significant corporate issues. 50% of organizations in the survey see sustainability as a cost saving issue and significant opportunities exist for this throughout the supply chain. Energy and carbon trading is a factor that strengthens the business case by creating revenue opportunities. 63% of the organizations in the survey clearly identify sustainability as opportunity for revenue growth with carbon trading schemes and investments in renewable energy generation. To combat rising energy prices and reduce in-house emissions, 40% of firms have invested in on-site renewable energy generation such as onshore wind on telecom sites and biomass combined heat and power at factories. This offers greater control over energy costs, enhances corporate reputations and promises profits from the sale of surplus renewable electricity. Similarly, an increasing number of firms are creating revenue from carbon trading. Under the EU Emissions Trading Scheme, participating firms must operate within an annual emissions cap. Operating outside a designated carbon cap could mean paying for excess emissions. Developing countries that do not have emission caps provide finance for greenhouse gas reduction projects through Clean Development Mechanism in return for Certified Emissions Reduction permits which are sold on the open market to firms with emission caps. Multinational businesses could use this scheme to finance energy efficiency and renewable projects for their developing world sites and suppliers. Revenue through new product development and green marketing is another opportunity. Energy efficiency legislation promises to phase out energy-intensive products replacing them with more ‘greener’ ones, while consumer campaigns and an abundance of product labels aim to increase demand for more sustainable products and services. Businesses are competing to launch sustainable products and services to increase their market share. While many firms limit innovation to certain products, enhancing their reputations as a result, the real challenge is to mainstream them across existing product ranges. Further, 65% of the respondents to the survey have taken measures to implement labour standard improvements as action on corporate responsibility aspects of sustainability. Despite indications that the impact of sustainability results in such a varied range of opportunity and threats, organizations seem to be taking a back-seat when it comes to dealing with it. Only 12% of firms rated sustainability among their top three supply chain priorities. This maybe an indication of the mixed messages businesses receive from governments, regulators and consumers – their three key stakeholders as indicated by the survey. Consumer pressure and PR spin has resulted in some very challenging public commitments resulting in businesses over-promising and under-delivering their commitments. Many large global companies have yet to realize the full potential of the savings and benefits that can be achieved by integrating sustainability issues into their supply chain management. With growing legislation, dwindling resources and increasingly vocal consumers, sustainability will continue to grow in importance as an opportunity for forward thinking firms and a threat to their competitors that fail to act. Source-dailymirror.lk
My company is expanding into a new market area and we have been researching the use of a unique flash drive design for a large campaign. A month ago I contacted one of the leading developers of custom flash drive premiums and flash 'widget' software operating out of California, hoping to get detailed information on their customization capability and volume minimums. Since our proposed drive design and campaign are unique, I requested an NDA. Given that this company normally dealt in custom unit designs for national campaigns, this seemed a minor request. There was no objection to this at first, but then their sales representative fell silent, ignoring all email. After a long wait, I called the company to enquire as to what happened and was passed to their president. I could immediately tell something was wrong with this individual as he seemed rather distracted. I again asked about the NDA, to which there was no objection. But then I discovered the fellow had been Googling my company name while I was on the phone with him when he demanded to know why my email had no company domain name and why I had no web site -god forbid there should be such a thing as a company that works exclusively B2B and knows its small base of customers personally... The conversation immediately reverted into something akin to a police interrogation as to the legitimacy of my company. Over the next few days this escalated to the point where I actually had to submit a scan of my articles of incorporation to prove to this man's satisfaction that my company existed. I got an NDA at last -one drafted by them because my simple boilerplate one was unacceptable to their lawyers- but then after submitting my signed copy I was never able to get their signed copy in return. Another couple weeks later I was suddenly contacted again by the original marketing representative asking if I needed more assistance. I posed some more questions about their products and asked about this NDA. Again, silence.
It's now been a month and I'm still at square one. I've been trying to be very patient with these people because they obviously have quality products made in the US and I could find no other companies with comparable software capability. I would like to avoid spending 6 months and a lot of unnecessary expense on having such software custom-developed. But it's clear I've reached a cul-de-sac.
So I would like to pose the following questions to this community;
Is this common behavior for such companies, and if so, how can I tailor my communication to better cope with it and illicit more productive responses? I admit to having limited personal experience with such firms but do have enough business experience to know there are some regions of the country and some industries where the business culture is such that politeness engenders disdain. I've never been one to respond in kind -as much as I would like to sometimes...
Second, since I'm getting nowhere with this particular company, I would greatly appreciate any recommendations of companies that do custom flash drive production with widget software supporting such features as virtual paged catalogs, ROI use metrics tracking, background content updating and RSS content push and might be able to work with Flash platform development on more specialized applications.
Source-marketingprofs.com
More Benefits of Recycling as eco|International Acquires Inventory Retailer AuctionDrop™ Inc.
0 comments Posted by Mark Dev at 10:03 AMBusinesses familiar with the benefits of recycling (http://www.ecointernational.com/) can glean even more from ECO International, LLC's acquisition of inventory (http://auctiondrop.com/) retailer AuctionDrop™, effective June 16th 2008.
The acquisition allows AuctionDrop™ -- a leading online retailer for the liquidation of wholesale surplus and salvage inventory (http://auctiondrop.com/) and assets -- to grow and efficiently serve its customers with the necessary resources and technology. Customers receive the benefit of enhanced services, including expanded geographic coverage and additional services, including end-of-life recycling, to both the retailers and manufacturers.
ECO International, LLC, a world-wide electronics asset recovery and recycling company, will also be able to provide its clients who already recognize the benefit of recycling (http://www.ecointernational.com/) with even more innovative and expanded approaches for the disposition of e-Waste.
AuctionDrop™ is a leading online retailer for the liquidation of wholesale surplus and salvage inventory and assets. The Company's business-to-consumer model sources wholesale, surplus and excess inventory from big box national retailers, high-end luxury retailers and manufacturers selling merchandise through its own website portal (auctiondrop.com) as well as other online channels such as eBay. Operations include all aspects of the reverse supply chain from supplier pickup-up, merchandise auction listing, packing and shipping to tracking, and collections while providing superior customer service.
The AuctionDrop™ value proposition provides simplicity, consistency, and reliability for manufacturers and retailers to maximize yields on the disposition of excess inventories, customer returns, and damaged overstock goods. This is achieved by reducing the internal costs for the manufacturer or retailer while yielding the maximum value of the product by selling it directly to consumers and increasing the benefits of recycling.
Market performance: AuctionDrop™ consistently ranks among the top EBay sellers based on volume sold while maintaining a remarkable 98.2% positive buyer "feedback" rating for cumulative transactions to-date. Awards received; Є Always on Top 100 Є Silicon Valley Business Journal Fast 50 (Ranked #3) Є Deloitte & Touchй Technology Fast Rising Stars (Ranked #12).
Auction Drop was advised on this transaction by America's Growth Capital.
About ECO International: ECO services various electronics recycling market segments from local municipalities and state recycling programs to original equipment manufactures (OEM's), Business to Business (B2B), Business to Retailer (B2R) and direct to consumer (B2C) programs helping increase electronics asset utilization and assure recycling regulatory compliance during technology life cycles. ECO is a privately held company with sister companies serving high technology electronic manufacturing, research and development, international electronic component distribution, with annual revenues in excess of $700 million.
Corporate vision includes investing in new technology, organic growth, strategic acquisitions, and third party partnerships to achieve our goals and objectives as a market leader.
Source-ecointernational.com
American Express Business Travel to Launch BusinessTravelConnexion.com, a B2B Online Community
0 comments Posted by Mark Dev at 10:10 AMDuring a press conference today at the National Business Travel Association (NBTA) International Convention & Exposition, American Express Business Travel announced plans to launch a business-to-business online networking community for the corporate travel industry. A first-of-its-kind resource, BusinessTravelConnexion.com will bring together a consortium of industry decision makers, suppliers, and experts in the industry’s most extensive online, community platform. Also announced was NBTA’s commitment to become the online community’s first industry content partner. American Express Publishing’s Executive Travel magazine will also provide content to the site. Designed as a place for members to connect, share and learn, BusinessTravelConnexion.com will draw together the combined expertise and wide variety of perspectives of American Express Business Travel, NBTA, industry publications, suppliers and editorialists. In addition to these affiliations, users will be empowered and encouraged to participate in online discussion boards, editorial reviews, hot topic polls, product development councils and provide feedback on what they want to hear about from the industry. Other features will include a resource center with white papers, surveys and other research, RSS feed, blogs and benchmarking ability. Membership to the site will be open to the entire business travel community. "The latest online innovation from American Express, BusinessTravelConnexion.com will grant corporations and individual travel professionals access to the wealth of information and expertise of our organization and members of the broader business travel industry, while asking them to supplement the site’s value by contributing from their own experiences,” said Charles Petruccelli, president, American Express Global Travel Services. "With the advent of new technology we’re witnessing the business travel industry moving toward online resources and automated services, and our objective with this new, interactive network, is to continue to revolutionize the business travel experience." Kevin Maguire, CCTE, President and CEO, NBTA commented, "As a leading source of business travel industry information, NBTA continually seeks new opportunities to deliver valuable resources to the business travel community. We are pleased to work with American Express Business Travel on BusinessTravelConnexion.com; it’s a tremendous opportunity to deliver thought leadership through a new media vehicle to reach an even greater portion of the business travel community.” Petruccelli continued, "NBTA’s and Executive Travel’s content partnerships add tremendous value to the industry intelligence we want showcased on the site. Through their contributions and others who are interested, BusinessTravelConnexion.com will allow companies to leverage the collective intelligence of the industry to become more informed and better equipped to make the most prudent travel management decisions.” "Executive Travel is thrilled to be a part of the BusinessTravelConnexion.com community. Executive Travel's content will provide a unique dimension to the site by offering the perspective of the traveler. It is beneficial for business travel managers and procurement officers to have insight into the minds of travelers to help define the approach for corporate travel programs. In today's fast-paced and ever-changing environment, there is a need for a place where knowledge can be shared easily and quickly, and we feel BusinessTravelConnexion.com does exactly that," said Janet M. Libert, editor of Executive Travel magazine. As a first step toward a truly collaborative community, American Express Business Travel is accepting suggestions for content and features at www.BusinessTravelConnexion.com or at the Company’s booth (#2239) on the NBTA Expo floor in Los Angeles. Through each of these venues, individuals may register to offer thoughts and receive updates on the site’s progress until its launch, currently planned for this fall. Industry participants are also invited to become a fan of the BusinessTravelConnexion Facebook page. Updates and additional information are available at http://www.facebook.com/pages/American-Express-Business-Travel- ConneXion/20901582371. (Due to its length, this URL may need to be copied/pasted into your Internet browser's address field. Remove the extra space if one exists.) About American Express Business Travel American Express Business Travel (www.americanexpress.com/businesstravel), a division of the American Express Company, is dedicated to helping its clients realize the greatest possible value from their investment in travel through increased cost savings, outstanding customer service and greater spend control. For small businesses, medium-sized enterprises and multinational corporations, American Express Business Travel provides a combination of industry-leading booking technology, travel management consulting expertise, strategic sourcing and supplier negotiation support, and customer service available online and offline, around the world. American Express operates one of the world's largest travel agency networks with $26.4 billion in global travel sales in 2007. American Express Company (www.americanexpress.com) is a diversified worldwide travel, financial and network services company founded in 1850. It is a world leader in charge and credit cards, Travelers Cheques, travel, and business services.
Source-newsticker.welt.de
Business to business e-commerce is on the rise! Worldwide B2B e-commerce revenues are estimated to reach around US$ 2 trillion in 2004. This is a significant leap from last year's US$ 1.4 trillion. However, according to a recent survey, although, more than 70% of companies have already used Internet as a purchasing channel, a mere ten percent of their overall spending is directed via the Internet! Contrary to popular believe, this means, B2B e-commerce has still large potential to grow Internet has the capacity of changing the conventional way of doing business.
Today, you can not only buy and sell your products and services on the Internet, you can, virtually, shift all your business processes to online solutions as well. If you take advantages of new Internet based technologies, the outcome would be tremendously beneficial to your business. How to do this without spending a fortune and not putting a huge pressure on scarce corporate resources? The possible answer could be B2B exchanges! A B2B exchange is an online marketplace, where buyers, sellers and intermediaries form communities, exchange views, offer products and services, and conduct business transactions By becoming a member of a B2B exchange you can benefit in both cost-saving and revenue increase - two primary requirements of productivity increase.business forum,trade forum,business opportunity,Business China,Business India,Brazil business3t)LNew sales channel By becoming a member of a B2B exchange, you open a low cost, highly functional and easy-to-use sales channel for your company.
You expose your company to a new targeted audience that otherwise would have been untapped. Prospective customers can buy products and services from you, using various venues and features of the B2B exchange, where you are a member. business forum,trade forum,business opportunity,Business China,Business India,Brazil business
Marketplace: All B2B exchanges include a marketplace, where suppliers can post sales offer of their products and services. Buyers, looking for specific products, can easily find best suppliers that suit them from the marketplace. A populated marketplace can easily become a good sales channel for a supplier.
Electronic catalog: As a member of the B2B exchange, you are allowed to add all your products or services to the consolidated online repository of the exchange. Adding your products to the repository helps to create online standardize electronic version of your product specification - if you don't have that before - and use the same catalog with other electronic sales systems - even with other B2B exchanges using XML interface.forum. You can publish sales offer of your entire catalog to the marketplace, eliminating a need for other web presence.
You can add products or services to the repository one by one or you can use XML interface to upload your whole electronic catalog Web Store: Some B2B exchanges allow you to convert or integrate your website to their exchange. This helps you to handle sales conveniently from your website and the marketplace of the exchange seamlessly. You can make a web store from scratch with the help of integrated website builder of the B2B exchange as well.
Auctions: One of the great features of many B2B exchange is their auction systems. As we all know from the immense success of Ebay, auctioning is a great way of selling products online. Some exchanges boast reverse auction system, where suppliers bid for a deal posted by a buyer.business forum,trade forum,business opportunity,Business China,Business India,Brazil business As a supplier, you can participate in those tenders without any extra cost involved.
Low customer acquisition costforum. Your mere presence in the B2B exchange might bring you new customers! Since the buyers come to the exchange themselves; your cost of getting customers through this channel is relatively low in comparison to other traditional channels. You can even increase your visibility by advertising in the key places of the exchange, where your prospective buyers frequently visit. Being highly targeted, these ads produce incredible results.business forum,trade forum,business opportunity,Business China,Business India,Brazil business9 Improve customer service business forum,trade forum,business opportunity,Business China,Business India,Brazil Ability to have constant interaction through the B2B exchange allows you to serve your customers better. You can track the whole ordering process from payment to delivery and bring greater efficiency in customer service.
The integrated functions of an exchange such as sales management, internal messaging service, lead management, etc. also help you managing customers service process effectively.business forum,trade forum,business opportunity,Business China,Business India,Brazil business When needed, you can instantly update your catalog and inform customers about changes.
Whether you are launching a new product or having a web seminar, through the B2B exchange you can share the information more efficiently. Some B2B Exchanges use sophisticated knowledge management systems to create, capture, reprocess and reutilize information intended for specific group of audience. These contents or information can be displayed on demand or in time to a member - when needed. Business processes management
One of the primary objectives of using B2B exchanges for you should be their ability to handle, run and administer various business processes. These solutions assist you to streamline your business, reduce overhead costs and reduce documentary errors. business forum,trade forum,business opportunity,Business China,Business India,Brazil business
Using technologies in a bid to streamline business processes like supply chain is nothing new. Companies have been using various solutions to support product development, customer service, procurement and other integral processes for many years. Before the Internet era, many companies have invested enormous amount of money in infrastructure building to automate supply chain process. Today, thanks to the Internet, even small companies have opportunity to use highly sophisticated supply chain solutions for a small cost. Many B2B exchanges, such as Rusbiz.com, allow small companies to use supply chain management solution for a small fee. The major benefits of using supply chain solutions include.Made-from-India.com Launches New Global Marketplace for Indian Manufacturer and Exporter
Made-from-India firmly believes that today is the age of information and half baked or incomplete information is always as suicidal as wrong information. Here, quality meets both genuineness and seriousness in business, as business always means profit. We have just tried to emerge as a reliable and complete information hub, and for that we are doing every effort to make it most complete one to meet the competitive environment. Our editorial team brings latest industry news, does research and brings out sartorial analysis, articles and highlights, along with brand launches, product catalogues and news features. Adding to the multitude are the Editor blogs, Expert comments and many more to come.
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