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Do the terms -- value added, superior customer value, or value chain -- make you want to throw something since you have heard the terms so much? Let's face it, you have been trying to improve revenue and profitability by creating superior value for your customers, improving effectiveness and efficiency and improving supplier relationships for years. You have spent countless hours getting managers trained in lean and six sigma processes, implementing enterprise and customer relationship management systems, and executing initiatives to improve innovation, capture voice of the customer data and integrate information systems. You have spent millions of dollars in cash, time and effort. Yet, the pressure from global competitors seems to be increasing rather than declining and you often find yourself still being beat up on price. What in the world is going on here? The problem is movement.

You probably thought that "moving value" was about how you can move value through the supply chain, managing its creation and delivery. But, it also means that value perceptions are moving throughout the supply chain; the target is constantly in flux. We will deal with both aspects of value movement in this article and leave you with five tips on how you might adapt your approach to managing them.

Value management begins with understanding that value is in the eye of the "customer" and not inherent in any product, service, or system. The "customer" is the next person in a work cell, the next process in the factory, the next business unit to whom you deliver, the immediate paying customer be it another business unit or an external firm and the subsequent downstream organizations and consumers through to the final end-user. In a true relationship mindset, world-class companies often think of their suppliers also as customers; how can I better service my suppliers and suppliers' suppliers? As such, every link in the "value stream" within your "four walls" and outside constitutes a supplier-customer relationship. Each decision maker is willing to make certain sacrifices in terms of monetary and non-monetary costs to obtain desired benefits. The more positive is that tradeoff between benefits and sacrifices, the more value both parties receive, driving customer satisfaction, commitment and recommendations to others.

A significant amount of research states that all customers value functional benefits, relational benefits, service benefits, and brand reputation (quality, consistency) -- and they evaluate each distinctly. Customers also evaluate both the monetary and non-monetary sacrifices (e.g., difficulty of doing business with a vendor, retailer, supplier) that they must make to obtain those benefits. As a result, we should exert effort on those activities that either improve the opportunity for an immediate or downstream customer to experience an improved, very specific, desired benefit and/or experience less of a sacrifice to obtain those benefits. Moving value means constantly improving the value perceptions immediate and downstream customers perceive they are getting. In exchange, customers "pay" suppliers more in terms of price, volume, share of business, and share of mind, improving the value that suppliers receive from customers all the way back through the supply chain.

Moving value recognizes the fact that most of what and how customers make value judgments is out of the control of marketers/suppliers/brand managers. Customers constantly are bombarded with buying-related information. As customers, regardless of definition, go about living their lives, they are constantly refining their interpretations about the value of specific products, services, and relationships. Since brand managers/suppliers have little influence on this valuing process, they are forced to be constantly vigilant to the changes in what specific customers value and why. It is nothing short of an entirely different way of looking at customers and supply chain relationships.

So your task is two-fold, to continuously improve the value equation at every stage of the value stream by improving benefits and reducing sacrifices while also recognizing that the target you are shooting at is constantly changing.

I have five tips to help you think about influencing and recognizing value movement throughout the supply chain.

1. Operate under the assumption that your competition knows at least 90% of what you know -- if not 10% more than you know. Dig deeper. Pat Summit, head coach of the six-time national champion Lady Vols women's basketball team at the University of Tennessee, simply outworks her competition. The team puts in more hours refining processes and skills and studying the competition and customers than do their competitors.
2. Assume that the most critical aspects of desired value propositions are changing 10% faster than your current nightmare. In the consumer electronics world of LG and Sony, constant change means rapidly increasing technological capabilities and customer expectations within a world of stomach-wrenching, pricing cascades. Vigilance for opportunities to influence changes in value perceptions anywhere along the supply chain and for changes to which they must respond is essential merely for survival. Make one wrong strategic move based on an inaccurate or incomplete evaluation of value movement, and a firm could be playing catch-up for years as witnessed by Dell's operations in China.
3. Focus on quality metrics but ignore emotional bonding through superior brand management at your own peril. Samsung has significantly improved its ability to increase value creation throughout its supply chain, both for business customers and consumers. However, it has yet to create the powerful emotion bonds that solidify customer relationships and facilitate higher margins that its tougher competitors have. Quality alone is never enough.
4. Develop relationships that enable significant and frequent information sharing through joint processes that involve multiple supply chain partners. Ikea has long been known for its ability to move value both up and down its supply chain by integrating demand and supply processes and designing supply chains that make it easier, more affordable, and in many cases, more enjoyable for customers to acquire the benefits they want. They not only execute superior supply chain management, they also win advertising awards for the creativity and effectiveness of their marketing communications. They have a laser-focus on specific target markets, know how to own their position within those markets, and stay at the forefront of changing value expectations -- some of which they drive themselves.
5. Learn by thinking out of the box. Don't benchmark and hire only from within your industry. Hire top talent from outside. Invest in processes that stimulate new ways of recognizing and approaching problems and opportunities. Eastman Chemical Co., for example, has hired a number of branding, product development, and advertising managers from consumer goods industries in order to stimulate out-of-the-box thinking about value-change possibilities.

Value must be experienced at each and every step of the supply chain within and outside of your organization. Your targets are moving too quickly in today's global business environment. You must constantly move the value bar higher at every link you can influence and keep up with changes that you cannot influence but to which you must respond -- all ahead of the competition.

Daniel J. Flint, Ph.D., is the Proffitt's, Inc. Professor of Marketing and director of the marketing Ph.D. program at the University of Tennessee, Knoxville. He has an engineering degree from Annapolis, an MSA from Central Michigan University, and a Ph.D. in marketing and logistics from the University of Tennessee. Flint's expertise is in customer value management, specifically helping firms gain deeper insights to their customers' changing value perceptions, and logistics innovation.

Source-industryweek.com

Today, the University HealthSystem Consortium (UHC) announced that University of Mississippi Health Care (UMHC), a 722-bed academic medical center (AMC) in Jackson, has been added to its growing list of group purchasing and supply chain participants.

Climate change, sustainability and corporate social responsibility have risen inexorably in the public and corporate minds over the last decade, says Ernst & Young. They go on to state that while businesses and consumers are vying to out do each other’s green claims, the scientific community is issuing increasingly stark warnings about the urgency and depth of cuts required to avoid the most dangerous impacts of climate change.

A survey carried out by Ernst & Young in conjunction with the Economist Intelligence Unit among executives from US$ 1 billion plus corporations to see how organizations view the impact of sustainability on its supply chain and sourcing, indicates a high level of awareness of sustainability, with an appreciation of opportunities it offers within the supply chain. More than half of the respondents to the survey indicated reputation, cost reduction, and revenue growth as the top three opportunities that arise from sustainability. An increased cost base was highlighted as the greatest risk, inferring operational and energy savings will be offset by capital costs and increase in prices from suppliers.

The survey also indicates that a company’s approach to emissions and accountability for its supply chain activity could make or break corporate reputation. 71% of the respondents to the survey view the impact of sustainability on the supply chain as a brand / reputation opportunity allowing to secure competitive advantage. It is thought that supply chains are key to enhancing reputation, both through avoiding risks such as unfair labour practices and using unsustainable material, and in ensuring businesses live up to their carbon reduction promises.

The survey further states that in addition to corporate reputation, cost saving and revenue inducing factors contribute to the business case for sustainability. These include operational and energy efficiency, energy and carbon trading, and new product development and green marketing. The survey findings also indicate that operational and energy efficiency has become key factors in the review of sustainability, since soaring energy and raw material prices has become significant corporate issues. 50% of organizations in the survey see sustainability as a cost saving issue and significant opportunities exist for this throughout the supply chain.

Energy and carbon trading is a factor that strengthens the business case by creating revenue opportunities. 63% of the organizations in the survey clearly identify sustainability as opportunity for revenue growth with carbon trading schemes and investments in renewable energy generation. To combat rising energy prices and reduce in-house emissions, 40% of firms have invested in on-site renewable energy generation such as onshore wind on telecom sites and biomass combined heat and power at factories. This offers greater control over energy costs, enhances corporate reputations and promises profits from the sale of surplus renewable electricity. Similarly, an increasing number of firms are creating revenue from carbon trading. Under the EU Emissions Trading Scheme, participating firms must operate within an annual emissions cap. Operating outside a designated carbon cap could mean paying for excess emissions. Developing countries that do not have emission caps provide finance for greenhouse gas reduction projects through Clean Development Mechanism in return for Certified Emissions Reduction permits which are sold on the open market to firms with emission caps. Multinational businesses could use this scheme to finance energy efficiency and renewable projects for their developing world sites and suppliers.

Revenue through new product development and green marketing is another opportunity. Energy efficiency legislation promises to phase out energy-intensive products replacing them with more ‘greener’ ones, while consumer campaigns and an abundance of product labels aim to increase demand for more sustainable products and services. Businesses are competing to launch sustainable products and services to increase their market share. While many firms limit innovation to certain products, enhancing their reputations as a result, the real challenge is to mainstream them across existing product ranges.

Further, 65% of the respondents to the survey have taken measures to implement labour standard improvements as action on corporate responsibility aspects of sustainability.

Despite indications that the impact of sustainability results in such a varied range of opportunity and threats, organizations seem to be taking a back-seat when it comes to dealing with it. Only 12% of firms rated sustainability among their top three supply chain priorities. This maybe an indication of the mixed messages businesses receive from governments, regulators and consumers – their three key stakeholders as indicated by the survey. Consumer pressure and PR spin has resulted in some very challenging public commitments resulting in businesses over-promising and under-delivering their commitments. Many large global companies have yet to realize the full potential of the savings and benefits that can be achieved by integrating sustainability issues into their supply chain management. With growing legislation, dwindling resources and increasingly vocal consumers, sustainability will continue to grow in importance as an opportunity for forward thinking firms and a threat to their competitors that fail to act.

Source-dailymirror.lk

My company is expanding into a new market area and we have been researching the use of a unique flash drive design for a large campaign. A month ago I contacted one of the leading developers of custom flash drive premiums and flash 'widget' software operating out of California, hoping to get detailed information on their customization capability and volume minimums. Since our proposed drive design and campaign are unique, I requested an NDA. Given that this company normally dealt in custom unit designs for national campaigns, this seemed a minor request. There was no objection to this at first, but then their sales representative fell silent, ignoring all email. After a long wait, I called the company to enquire as to what happened and was passed to their president. I could immediately tell something was wrong with this individual as he seemed rather distracted. I again asked about the NDA, to which there was no objection. But then I discovered the fellow had been Googling my company name while I was on the phone with him when he demanded to know why my email had no company domain name and why I had no web site -god forbid there should be such a thing as a company that works exclusively B2B and knows its small base of customers personally... The conversation immediately reverted into something akin to a police interrogation as to the legitimacy of my company. Over the next few days this escalated to the point where I actually had to submit a scan of my articles of incorporation to prove to this man's satisfaction that my company existed. I got an NDA at last -one drafted by them because my simple boilerplate one was unacceptable to their lawyers- but then after submitting my signed copy I was never able to get their signed copy in return. Another couple weeks later I was suddenly contacted again by the original marketing representative asking if I needed more assistance. I posed some more questions about their products and asked about this NDA. Again, silence.

It's now been a month and I'm still at square one. I've been trying to be very patient with these people because they obviously have quality products made in the US and I could find no other companies with comparable software capability. I would like to avoid spending 6 months and a lot of unnecessary expense on having such software custom-developed. But it's clear I've reached a cul-de-sac.

So I would like to pose the following questions to this community;

Is this common behavior for such companies, and if so, how can I tailor my communication to better cope with it and illicit more productive responses? I admit to having limited personal experience with such firms but do have enough business experience to know there are some regions of the country and some industries where the business culture is such that politeness engenders disdain. I've never been one to respond in kind -as much as I would like to sometimes...

Second, since I'm getting nowhere with this particular company, I would greatly appreciate any recommendations of companies that do custom flash drive production with widget software supporting such features as virtual paged catalogs, ROI use metrics tracking, background content updating and RSS content push and might be able to work with Flash platform development on more specialized applications.
Source-marketingprofs.com

Businesses familiar with the benefits of recycling (http://www.ecointernational.com/) can glean even more from ECO International, LLC's acquisition of inventory (http://auctiondrop.com/) retailer AuctionDrop™, effective June 16th 2008.

The acquisition allows AuctionDrop™ -- a leading online retailer for the liquidation of wholesale surplus and salvage inventory (http://auctiondrop.com/) and assets -- to grow and efficiently serve its customers with the necessary resources and technology. Customers receive the benefit of enhanced services, including expanded geographic coverage and additional services, including end-of-life recycling, to both the retailers and manufacturers.

ECO International, LLC, a world-wide electronics asset recovery and recycling company, will also be able to provide its clients who already recognize the benefit of recycling (http://www.ecointernational.com/) with even more innovative and expanded approaches for the disposition of e-Waste.

AuctionDrop™ is a leading online retailer for the liquidation of wholesale surplus and salvage inventory and assets. The Company's business-to-consumer model sources wholesale, surplus and excess inventory from big box national retailers, high-end luxury retailers and manufacturers selling merchandise through its own website portal (auctiondrop.com) as well as other online channels such as eBay. Operations include all aspects of the reverse supply chain from supplier pickup-up, merchandise auction listing, packing and shipping to tracking, and collections while providing superior customer service.

The AuctionDrop™ value proposition provides simplicity, consistency, and reliability for manufacturers and retailers to maximize yields on the disposition of excess inventories, customer returns, and damaged overstock goods. This is achieved by reducing the internal costs for the manufacturer or retailer while yielding the maximum value of the product by selling it directly to consumers and increasing the benefits of recycling.

Market performance: AuctionDrop™ consistently ranks among the top EBay sellers based on volume sold while maintaining a remarkable 98.2% positive buyer "feedback" rating for cumulative transactions to-date. Awards received; Є Always on Top 100 Є Silicon Valley Business Journal Fast 50 (Ranked #3) Є Deloitte & Touchй Technology Fast Rising Stars (Ranked #12).

Auction Drop was advised on this transaction by America's Growth Capital.

About ECO International: ECO services various electronics recycling market segments from local municipalities and state recycling programs to original equipment manufactures (OEM's), Business to Business (B2B), Business to Retailer (B2R) and direct to consumer (B2C) programs helping increase electronics asset utilization and assure recycling regulatory compliance during technology life cycles. ECO is a privately held company with sister companies serving high technology electronic manufacturing, research and development, international electronic component distribution, with annual revenues in excess of $700 million.

Corporate vision includes investing in new technology, organic growth, strategic acquisitions, and third party partnerships to achieve our goals and objectives as a market leader.

Source-ecointernational.com

Summit Business Media today
announced that Andrew L. Goodenough has been named President and CEO.  The CEO title
was previously held by William F. Reilly.  Reilly, one of the most successful
investors in B2B media, will continue to serve as Chairman, in a non-executive
capacity, and remains a major investor in Summit.  Goodenough, 52, was named
President of Summit in September 2007.

"Going into the formation of Summit in November 2006, my plan was to drive
the initial growth of the business for several years as CEO, and then step
back to the Chairman role," Reilly said.  "I am delighted to be able to report
that Summit, in less than two years, is off to a great start and has taken its
place as a major B2B media company with more than 26 magazine titles, 150
reference books and electronic products and 100 live events.  We've built a
best-in-class management team led by Andy Goodenough, and I'm pleased to be
able to step back to that Chairman role sooner than expected and turn over the
day-to-day executive reins to Andy and his team."

"We are very pleased with Summit's success to date and Andy's role in
leading us to this point," said Jim TenBroek, Managing Director at Wind Point
Partners, Summit's largest investor.  "We also have the utmost respect for
Bill Reilly as a gifted manager and trusted friend in initiating this
transition.  We look forward to continue working with him as Chairman and
investor.  Moving forward, Andy Goodenough and his strong management team are
well positioned to take advantage of opportunities as they continue to
implement Summit's growth strategy."

Summit Business Media was formed in November 2006 through Wind Point
Partners' acquisition of Highline Media and Pfingsten Publishing in
partnership with Reilly and management of Highline Media.

Goodenough has been a senior B2B executive and entrepreneur for more than
30 years.  He was President of USB Corporation and Publisher of U.S. Banker
before its sale to Thomson Media in 1993, and then served as the President of
Thomson's Banking Publishing/Conferences Group.  The group published and
hosted more than 80 products and events including American Banker, U.S.
Banker, Bank Technology News, National Mortgage News, Credit Union Journal and
many others.  Goodenough later created the business plan for a new financial
services information company in 2002, secured equity funding from Spire
Capital in January 2003 and in October of that year, launched Highline Media
and acquired The National Underwriter Company, now a core asset in Summit's
operations.  Highline Media was acquired as part of the formation of Summit in
November 2006.

Goodenough is a graduate of Middlebury College in Vermont and holds an MBA
degree in finance and marketing from New York University.

About Summit Business Media

Summit Business Media was formed through Wind Point Partners' acquisition
of Highline Media and Pfingsten Publishing in November 2006.  The leading B2B
media and information company for the insurance, investment and professional
services markets, Summit publishes the insurance titles National Underwriter
Property/Casualty and Life/Health weeklies, Life Insurance Selling, Agent
Sales Journal, American Agent & Broker, Claims, Tech Decisions and Florida
Underwriter, and financial titles Wealth Manager, Research, Futures and
Mortgage Originator. In July 2007 the Company acquired Wicks Business
Information, and added Investment Advisor, Credit Union Times, Inside Counsel
and Treasury & Risk magazines, continuing to expand its footprint in the
financial industry as well as adding the legal and accounting markets, as part
of its growth into the professional services marketplace.  In July 2008, the
company acquired WiesnerMedia's Financial Group of B2B media and marketing
services, including Senior Market Advisor, Boomer Market Advisor, Benefits
Selling and Bank Advisor magazines, as well as ProducersWEB.com and the
Advisors Data Source.  In the Reference arena, the company publishes TaxFacts
and Fire, Casualty and Surety Bulletins, and, through its Highline Data unit,
financial and market information on insurers, agents and company benefit
plans.  Summit also sponsors the international Investment Conferences on
global mining investment, a dozen conference events affiliated with its
magazine brands, and via its Executive Enterprises unit, nearly 100
professional education seminars annually.

Summit is also one of the leading organizers of consumer art expositions
and providers of business-to-business information to the art market.
Source-earthtimes.org

Businesses familiar with the benefits of recycling can glean even more from ECO International, LLC's acquisition of inventory retailer AuctionDrop(TM), effective June 16th 2008.

Wescorp Energy (OTCBB: WSCE) Closed at $0.41. Today announced that Total Fluid Solutions Inc. (TFS), its wholly-owned subsidiary, has signed a master lease agreement with an oil and gas company with operations in Texas, Kansas and Wyoming, to use TFS's safe, effective and economical process for cleaning and separating oil from produced water. Under the terms of the contract, Wescorp Energy will construct, deploy and operate up to 256 water remediation units and provide trained technicians qualified to operate and service the equipment.

The lease rates for this contract will provide Wescorp with a full return of capital expenses and each unit will provide positive cash flow in less than 12 months. Under the terms of this contract, there are 5 standard through-put or volume capacity designs for the water remediation units being 200, 500, 1,000, 2,000 and 5,000 barrels per day (BBLS/day). The daily lease rate is determined by the through-put capacity of each particular unit, with rates ranging from $900 to $2500 per day.

"This order for up to 256 of our patented water remediation units is monumental for Wescorp," commented Mark Norris, Chairman of Wescorp Energy and former Minister of Economic Development in the Alberta Provincial Government on the completing of the lease contract. "The anticipated reoccurring revenue from these units is expected to allow the company to grow by quantum leaps.

This technology has been designed and constructed to operate in oil and gas fields for the life of the producing wells - often as long as 15 or 20 years. We believe that this large initial order, primarily based on results from our 2,000 barrel-per-day commercial test unit, will lead to strong product acceptance by the industry. By reducing the amount of hydrocarbon in the produced water, this technology reduces environmental liabilities, the frequency of service and repairs on disposal and injection wells, and recovers additional hydrocarbons. Environmentally conscious companies are winning by reducing operation costs and increasing operating margins."

What They Do: Wescorp Energy is an oil and gas operations solutions company focused on commercializing technologies that overcome tough operations challenges facing oil and gas operators today. Wescorp combines its intellectual capital, oil and gas industry experience, best practices methodologies and its market offerings to deliver these solutions in a timely, economic and environmentally friendly manner.

What They Do: Wescorp Energy is an oil and gas operations solutions company focused on commercializing technologies that overcome tough operations challenges facing oil and gas operators today. Wescorp combines its intellectual capital, oil and gas industry experience, best practices methodologies and its market offerings to deliver these solutions in a timely, economic and environmentally friendly manner.

How They Trade: WSCE has a 52 week high of $0.51 and a 52 week low of $0.33. Volume averages approximately 146K shares a day.

Eden Energy (OTCBB: EDNE) Closed at $0.36. Announced yesterday after market close a corporate update on the Company’s exploration and development programs. The Noah Project in Nevada has been a primary focus of the Company since its inception in 2003. Starting with the groundbreaking work of Dr. Alan Chamberlain of Cedar Strat Inc., Eden matured the Noah project into a high quality drillable target. In April of 2007 the Company announced a farmout and joint venture agreement with a large Texas-based private company for the drilling of the Noah project. In April 2008 the Company announced that the Noah well had been plugged and abandoned after reaching a depth of 7,080 feet.

Subsequent to the Noah well drilling and after a careful review of the technical aspects of the Cherry Creek project the Company has decided not to pursue further activities and will not be renewing leases it holds in the project area. Eden Energy has participated in the drilling of two wells at Chinchaga in northwestern Alberta and has an interest in approximately 23,000 acres in the area. Both wells have been plugged and abandoned, however the Company views this area as highly prospective and will continue to monitor industry activity before making a decision of further drilling.

The White River Dome project in the Piceance Basin has become the Company’s primary focus. The White River Dome project combines good commercial returns while providing a large number of low risk development locations. Under its Drilling and Development Agreement, Eden may continue to drill wells and earn acreage in the federal exploratory Ant Hill Unit.

What They Do: Eden Energy Corp. focuses on large scale oil and gas projects with significant resource potential. Its current focus is the development of the White River Dome project in the Piceance Basin, Rio Blanco County, Colorado.

How They Trade: EDNE has a 52 week high of $1.20 and a 52 week low of $0.23. Volume averages approximately 149 shares a day.

Del Global Technologies Corp. (OTCBB: DGTC) Closed at $1.55. Today announced that it has signed an exclusive agreement with New Medical Imaging (NMI) of Taiwan, ROC, to sell and market NMI’s Gemini family of full-field, portable DR flat panels in the Americas. Del Medical will feature the Gemini flat panels at booth #738 at the AHRA 2008 Annual Meeting and Exposition, held July 27-31, 2008.

The Gemini flat panels are easily integrated into Del’s tables, which allows existing customers to upgrade or field retrofit their digital imaging systems. All of the Gemini products feature the latest flat panel technology and are DICOM compatible. Lightweight and portable, these flat panels facilitate multiple applications, while ensuring patient comfort and safety. Sharp, clear images appear on the screen in a matter of seconds resulting in significant workflow benefits.

What They Do: Del Global Technologies Corp. is primarily engaged in the design, manufacture and marketing of high performance diagnostic imaging systems for medical, dental and veterinary applications through the Del Medical Systems Group. Through its U.S. based Del Medical Imaging Corp. and Milan, Italy based Villa Sistemi Medicali S.p.A. subsidiaries the Company offers a broad portfolio of general radiographic, radiographic/fluoroscopic, portable x-ray and digital radiographic systems to the global marketplace.

How They Trade: DGTC has a 52 week high of $3.40 and a 52 week low of $1.15. Volume averages approximately 7K shares a day.

DigitalPost Interactive (OTCBB: DGLP) Closed aqt $0.09. Today announced the launch of Qwik-Edit(SM) -- a new, user-friendly photo-editing solution for its re-brandable digital media-sharing platform. This exciting new feature enables even the most novice Internet users to enhance their favorite family photos in one, easy step -- no downloads or special skills required.

Designed to work within DigitalPost Interactive's easy-to-use digital media-sharing platform, the new photo editor contains Crop, Rotate, Tint, Lighting, Auto-Correct, and Red-Eye features along with unique personalization tools for creating custom photo borders. Beginning today, users of TheFamilyPost.com and private-label versions of this compelling family website service can edit any photo posted on their site without the need for additional programs or third-party applications.

What They Do: DigitalPost Interactive is a SaaS (Software as a Service) and application provider that delivers B2B and B2C digital media-sharing solutions that are both easy to offer and easy to use. The company's visually-stunning, user-friendly Web 2.0 technology gives consumers a single, engaging place online for permanently storing and sharing a lifetime of digital media and memories, connecting with family and friends, and keeping organized in today's digital world.

How They Trade: DGLP has a 52 week high of $1.05 and a 52 week low of $0.08. Volume averages approximately 95K shares a day.
Source-transworldnews.com

During a press conference today at the National Business Travel Association (NBTA) International Convention & Exposition, American Express Business Travel announced plans to launch a business-to-business online networking community for the corporate travel industry. A first-of-its-kind resource, BusinessTravelConnexion.com will bring together a consortium of industry decision makers, suppliers, and experts in the industry's most extensive online, community platform. Also announced was NBTA's commitment to become the online community's first industry content partner. American Express Publishing's Executive Travel magazine will also provide content to the site. Designed as a place for members to connect, share and learn, BusinessTravelConnexion.com will draw together the combined expertise and wide variety of perspectives of American Express Business Travel, NBTA, industry publications, suppliers and editorialists. In addition to these affiliations, users will be empowered and encouraged to participate in online discussion boards, editorial reviews, hot topic polls, product development councils and provide feedback on what they want to hear about from the industry. Other features will include a resource center with white papers, surveys and other
research, RSS feed, blogs and benchmarking ability. Membership to the site will be open to the entire business travel community. "The latest online innovation from American Express,
BusinessTravelConnexion.com will grant corporations and individual travel professionals access to the wealth of information and expertise of our organization and members of the broader business travel industry, while asking them to supplement the site's value by contributing from their own experiences," said Lyell Farquharson, Vice President and General Manager,Business Travel Canada, American Express. "With the advent of new technology we're witnessing the business travel industry moving toward online resources and automated services, and our objective with this new, interactive network,is to continue to evolutionize the business travel experience." Kevin Maguire, CCTE, President and CEO, NBTA commented, "As a leading source of business travel industry information, NBTA continually seeks new opportunities to deliver valuable resources to the business travel community. We are pleased to work with American Express Business Travel on BusinessTravelConnexion.com; it's a tremendous opportunity to deliver thought leadership through a new media vehicle to reach an even greater portion of the business travel community."

Farquharson continued, "NBTA's and Executive Travel's content partnerships add tremendous value to the industry intelligence we want showcased on the site. Through their contributions and others who are interested, BusinessTravelConnexion.com will allow companies to leverage the collective intelligence of the industry to become more informed and better equipped to make the most prudent travel management decisions."

"Executive Travel is thrilled to be a part of the BusinessTravelConnexion.com community. Executive Travel's content will provide a unique dimension to the site by offering the perspective of the traveller.

It is beneficial for business travel managers and procurement officers to have insight into the minds of travellers to help define the approach for corporate travel programs. In today's fast-paced and ever-changing environment, there is a need for a place where knowledge can be shared easily and quickly, and we feel BusinessTravelConnexion.com does exactly that," said Janet M. Libert, editor of Executive Travel magazine. As a first step toward a truly collaborative community, American Express Business Travel is accepting suggestions for content and features at www.BusinessTravelConnexion.com or at the Company's booth (No. 2239) on the NBTA Expo floor in Los Angeles. Through each of these venues, individuals may register to offer thoughts and receive updates on the site's progress until its launch, currently planned for this fall.

About American Express Business Travel

American Express Business Travel(www.americanexpress.com/businesstravel),
a division of the American Express Company, is dedicated to helping its clients realize the greatest possible value from their investment in travel through increased cost savings,
outstanding customer service and greater spend control. For small businesses, medium-sized enterprises and multinational corporations, American Express Business Travel provides a combination of industry-leading booking technology, travel management consulting expertise, strategic sourcing and supplier negotiation support, and customer service available online and offline, around the world.

American Express operates one of the world's largest travel agency networks with $26.4 billion in global travel sales in 2007.

American Express Company (www.americanexpress.com) is a diversified worldwide travel, financial and network services company founded in 1850. It is a world leader in charge and credit cards, Travellers Cheques, travel, and business services.

Source-cnw.ca

During a press conference today at the National Business Travel Association (NBTA) International Convention & Exposition, American Express Business Travel announced plans to launch a business-to-business online networking community for the corporate travel industry. A first-of-its-kind resource, BusinessTravelConnexion.com will bring together a consortium of industry decision makers, suppliers, and experts in the industry’s most extensive online, community platform. Also announced was NBTA’s commitment to become the online community’s first industry content partner. American Express Publishing’s Executive Travel magazine will also provide content to the site. Designed as a place for members to connect, share and learn, BusinessTravelConnexion.com will draw together the combined expertise and wide variety of perspectives of American Express Business Travel, NBTA, industry publications, suppliers and editorialists. In addition to these affiliations, users will be empowered and encouraged to participate in online discussion boards, editorial reviews, hot topic polls, product development councils and provide feedback on what they want to hear about from the industry. Other features will include a resource center with white papers, surveys and other research, RSS feed, blogs and benchmarking ability. Membership to the site will be open to the entire business travel community. "The latest online innovation from American Express, BusinessTravelConnexion.com will grant corporations and individual travel professionals access to the wealth of information and expertise of our organization and members of the broader business travel industry, while asking them to supplement the site’s value by contributing from their own experiences,” said Charles Petruccelli, president, American Express Global Travel Services. "With the advent of new technology we’re witnessing the business travel industry moving toward online resources and automated services, and our objective with this new, interactive network, is to continue to revolutionize the business travel experience." Kevin Maguire, CCTE, President and CEO, NBTA commented, "As a leading source of business travel industry information, NBTA continually seeks new opportunities to deliver valuable resources to the business travel community. We are pleased to work with American Express Business Travel on BusinessTravelConnexion.com; it’s a tremendous opportunity to deliver thought leadership through a new media vehicle to reach an even greater portion of the business travel community.” Petruccelli continued, "NBTA’s and Executive Travel’s content partnerships add tremendous value to the industry intelligence we want showcased on the site. Through their contributions and others who are interested, BusinessTravelConnexion.com will allow companies to leverage the collective intelligence of the industry to become more informed and better equipped to make the most prudent travel management decisions.” "Executive Travel is thrilled to be a part of the BusinessTravelConnexion.com community. Executive Travel's content will provide a unique dimension to the site by offering the perspective of the traveler. It is beneficial for business travel managers and procurement officers to have insight into the minds of travelers to help define the approach for corporate travel programs. In today's fast-paced and ever-changing environment, there is a need for a place where knowledge can be shared easily and quickly, and we feel BusinessTravelConnexion.com does exactly that," said Janet M. Libert, editor of Executive Travel magazine. As a first step toward a truly collaborative community, American Express Business Travel is accepting suggestions for content and features at www.BusinessTravelConnexion.com or at the Company’s booth (#2239) on the NBTA Expo floor in Los Angeles. Through each of these venues, individuals may register to offer thoughts and receive updates on the site’s progress until its launch, currently planned for this fall. Industry participants are also invited to become a fan of the BusinessTravelConnexion Facebook page. Updates and additional information are available at http://www.facebook.com/pages/American-Express-Business-Travel- ConneXion/20901582371. (Due to its length, this URL may need to be copied/pasted into your Internet browser's address field. Remove the extra space if one exists.) About American Express Business Travel American Express Business Travel (www.americanexpress.com/businesstravel), a division of the American Express Company, is dedicated to helping its clients realize the greatest possible value from their investment in travel through increased cost savings, outstanding customer service and greater spend control. For small businesses, medium-sized enterprises and multinational corporations, American Express Business Travel provides a combination of industry-leading booking technology, travel management consulting expertise, strategic sourcing and supplier negotiation support, and customer service available online and offline, around the world. American Express operates one of the world's largest travel agency networks with $26.4 billion in global travel sales in 2007. American Express Company (www.americanexpress.com) is a diversified worldwide travel, financial and network services company founded in 1850. It is a world leader in charge and credit cards, Travelers Cheques, travel, and business services.

Source-newsticker.welt.de

There’s a growing level of commitment among both small and midsize firms towards the adoption of applications that would support more environmentally friendly supply chain initiatives, according to a new survey from market intelligence firm IDC.

Framingham, Mass.-based IDC questioned 250 decision makers at small and midsize enterprises involved in the manufacturing, wholesale, and distribution industries and found that even among the smallest of the supply chain companies, support for green initiatives is emerging.

According to the survey, small and midsize companies will seek to use manufacturing applications that support a renewable way of producing products; mobile-enabled applications that help conserve energy and human resource applications that will help train workforces in the areas of green manufacturing.


Source by bizjournals.com

MILWAUKEE, BUSINESS WIRE -- RedPrairie Corporation, a world leading consumer driven optimization company, announced today that Chris Hickey, senior vice president of sales, was chosen as a supply chain industry Rainmaker by DC Velocity magazine. The magazine's editorial advisory board selected Hickey as one of twelve Rainmakers - industry leaders who advance the practice of supply chain management.

Hickey, a six-year RedPrairie veteran, has been involved in the supply chain industry for twelve years. His sales leadership has delivered profits every quarter for RedPrairie. Under his sales leadership, RedPrairie now serves eleven of the top 20 global retailers and seven of the top ten consumer packaged goods (CPG) companies in the world.

Hickey has played a key role in RedPrairie's evolution to providing solutions that manage the supply chain from end-to-end, enabling the optimization of people and products from manufacturing all the way to the store shelf.

"Historically the distribution center has been primarily concerned with fulfilling orders and with trailers leaving on time. But if you are delivering to a store and they cannot receive it efficiently or get it out onto the shelf and to the customer in a timely fashion, it doesn't matter how quickly it moved through the distribution channel. Logistics professionals need to be open-minded and look at the entire supply chain. In the retail environment, they need to be aware of how they are sending product out to the store. They need to prepare it, so that it can be efficiently moved into a selling position. Our view of end-to-end takes into account the distribution process as well as the point of final consumption, addressing both physical movement of product and management of labor across the entire network," said Hickey.

"We are very proud of Chris for achieving the supply chain industry Rainmaker award," said Mike Mayoras, CEO of RedPrairie. "The strategic E2e(TM) approach that Chris has set as a vision for our sales team enables our customers to pull together and chase the same goal - an optimized consumer-driven approach to best manage their people and products throughout the supply chain. And that has led to the astounding growth that RedPrairie has experienced over the past six years that Chris has been with us."

In addition to his work at RedPrairie, Hickey has served as a member of several key logistics industry associations, including APICS - the Association for Operations Management, the Council of Supply Chain Management Professionals, and the Warehousing Education and Research Council.

About RedPrairie Corporation

RedPrairie is a world leading consumer driven optimization company. Built on an advanced Service Oriented Architecture (SOA) developed over the past 15 years, the RedPrairie integrated suite of solutions offers on-demand capabilities to over 32,000 sites worldwide for many of the world's largest companies.

RedPrairie's E2e(TM) solutions synchronize people and products throughout the customer buying cycle to ensure goods reach the right place at the right time. At the point of sale, this means consumers have Microsoft AE ACCESS 2007 COMPLETE PACKAGE
RoyalDiscount-$123.99
VioSoftware-$108.13
DirectDeals-$103.28
');" onclick="window.open('http://secure.digitalmediaonlineinc.com/Hotlinks/hotlinkredirect.jsp?hotlinkid=3907')" onmouseout="setTimeout('hideLayer()',500);" href="#">access to desired products and that the store is staffed with the right people to help them make their purchases. In the production cycle, it means suppliers and manufacturers time and synchronize shipments and production based on demand signals from the retailer. And in the back room of the store, it means having the least amount of inventory, solving the "last yard" problem of the retail supply chain.

With 20 global service sites and standard service methods that have been validated over the last 30 years, RedPrairie provides unparalleled service and support. For additional information, call 1.877.733.7724, or Microsoft AE ACCESS 2007 COMPLETE PACKAGE
RoyalDiscount-$123.99
VioSoftware-$108.13
DirectDeals-$103.28
');" onclick="window.open('http://secure.digitalmediaonlineinc.com/Hotlinks/hotlinkredirect.jsp?hotlinkid=3907')" onmouseout="setTimeout('hideLayer()',500);" href="#">access www.RedPrairie.com.

RedPrairie is a registered trademark of RedPrairie Corporation.

E2e is a trademark of RedPrairie Corporation.

Source by Business Wire

All World Sourcing, Inc. (AWS), the leading global marketplace that proactively matches B2B buyers and suppliers of small and medium-sized businesses, announced today that it will pay a 3% rebate (up to $500) to buyers for their first Buy Request that is completed by a supplier through our website. AWS helps small and medium-sized businesses to source from the best supplier. Our online sourcing platform allows buyers to submit a Buy Request, select the suppliers that you want to bid on your request, and then sit back and pick the best offer! With over 9,400 pre-qualified suppliers from around the world, you will get the best bids in terms of price and quality.

This is a great opportunity to try our sourcing services and save up to $500!

Fremont, CA (PRWEB) July 16, 2008 -- All World Sourcing, Inc. (AWS), the leading global marketplace that proactively matches B2B buyers and suppliers of small and medium-sized businesses, announced today that it will pay a 3% rebate (up to $500) to buyers for their first Buy Request that is completed by a supplier through our website.

"This is a great opportunity to try our sourcing services and save up to $500!" says Tony O'Yang, founder of AWS. "As our sourcing services are free to buyers, now there is even more reason to give us a try for all of your sourcing needs. Think of us as your personal sourcing agent that not only works for free, but even pays you when you finalize a purchase through us. Now that's compelling!"

AWS helps small and medium-sized businesses to source from the best supplier. Our online sourcing platform allows buyers to submit a Buy Request, select the suppliers that you want to bid on your request, and then sit back and pick the best offer! With over 9,400 pre-qualified suppliers from around the world, you will get the best bids in terms of price and quality.

Passive, browse-oriented sites such as Alibaba.com merely allow buyers and sellers to post their inquiries and leave it to chance that buyers and sellers will find each other after sorting through thousands of "buy" and "sell" leads. All World Sourcing proactively works with pre-qualified suppliers to bid on a buyer's request, much like how a personal sourcing agent would. The advantage is shorter turnaround times, better bids, and ultimately, savings for the buyer!

For complete details, please visit All World Sourcing $500 Rebate.

About All World Sourcing, Inc.:
All World Sourcing, Inc. (AWS) is the leading global marketplace that proactively matches B2B buyers and suppliers of small and medium-sized businesses. Members list their Buy Requests for their business needs and receive bids from thousands of feedback-rated suppliers from industries such as Electronics and Electronic Components, Toys & Gifts, and Fashion & Apparel. Our mission is to create the most efficient B2B marketplace for global commerce. Our solution combines the advantages of a personalized sourcing consultant with the efficiency and scalability of a web-based company.

For more information, please visit www.AllWorldSourcing.com.

Taipei, July 14, 2008 (CENS)--Taiwan`s supply chain of Intel Centrino II platform has been speeding up the shipments since the world`s No.1 chipmaker recently announced it would make synchronous rollout of the next-generation computer platform worldwide tomorrow.

Intel has contracted Advanced Semiconductor Engineering (ASE) Inc. and Siliconware Precision Industry Co., Ltd. to package and test chips; Taiwan Semiconductor Manufacturing Co. (TSMC) to make networking-communication chips; Universal Scientific Industrial Co., Ltd., and GemTek Technology Co., Ltd. to supply wireless modules; and Nanya PCB Corp. to supply flip-chip substrate.

Intel originally planned to unveil the platform, dubbed as Montevina, early last month. But some technical problems in graphics core and wireless network have delayed the scheduled introduction. The delay has restrained procurement sentiment in PC market.

People familiar with Intel`s plan pointed out that although Intel has postponed the rollout date, the new platform is estimated to penetrate into 30-40% of notebook computers by the end of this quarter and into 50-60% of the computers in the Christmas shopping season.

Nanya`s production of the substrates for chips used in the platform is running at full capacity, raising the expectation that the company`s revenue for the third quarter will be 10-15% more than the second quarter.

ASE and Siliconware are contracted to package the 65nm wireless chips for the platform with system-in-package (SiP) technology.

Source by news.cens.com

Going green is becoming a much talked about topic, even deep in the world of business operations. While consumers and retailers alike are clamoring for greener products and services, can you really change your core business practices to keep up with the growing demand? And how do you change those practices to become more sustainable?

With logistics, it's all about strategic choices. While they are not as plentiful as those in the consumer world, taking extra time to research your options allows for a greener supply chain without sacrificing your bottom line. Choices include strategic consolidation programs, efficient warehouse planning, best routing practices or aligning with vendors/services providers certified by reputable organizations. By learning more about newly available logistics practices, you can choose a greener provider or request that your current provider adopt more sustainable policies and practices.

Strategic Consolidation Programs

Retailer-driven consolidation programs, offered by companies like CaseStack, provide businesses with the opportunity to ship full truckloads by combining purchase orders headed to a single distribution center. By working closely with the retailer, suppliers keep enough stock on hand to deliver just-in-time service while still anticipating future orders. The retailer can then create one single order that includes multiple suppliers.

Back in the warehouse, the logistics provider calculates the best formation for each truck -- something CaseStack coined, “matrixing a shipment.” Our employees calculate the capacity, weight and stackability of each order to maximize the truck space. They minimize the wasteful practice called, “shipping air.” As a result, road and dock congestion is reduced, eliminating the need to have multiple trucks deliver the same amount of product less-than-truckload.

Carrier consolidation also addresses the shipment of air using advanced algorithmic technology. In simple terms, orders are used to fill empty pallet spots when trucks are nearby one of the company's warehouses.

Warehouse Planning

Careful planning can give full-service logistics companies an added green advantage. By building strategically placed warehouses in centralized locations throughout the nation, the provider maximizes routes that would average out throughout all of its locations. Any reputable provider will be clustered in an area that provides maximum shipping potential.

Establishing a Strategic Route

While truck routing software is essential to maintain efficiency, the same program can also decrease your company's carbon footprint. Software called ProMiles, for example, provides the added benefit of integrating a biodiesel mapping system to locate fueling stations that provide alternative fuel, creating the greenest transport service available.

After familiarizing yourself with ways to employ practical green logistics solutions, you are in a better position to ask your vendors and service providers about ways to implement eco-friendly policies and programs.

Two of the most successful ways to implement green business practices are the usage of alternative fuels and working with green-certified vendors and service providers.

Alternative Fuel

Numerous alternative fuel possibilities exist, but biodiesel is the most readily available and does not require any engine modification; a truck can easily switch off between biodiesel and diesel. Its increasing consumer market popularity has prompted many stations to carry it nationwide. CaseStack offers its own biodiesel initiative using low-sulfur diesel to reduce emission. UPS has 167 compressed natural gas delivery vehicles throughout California, Georgia and Texas.

Biodiesel blends ratios are noted using the letter “B” and a number that indicates the percentage of biodiesel being used. For example, B20 utilizes 20% biodiesel while B99 uses 99%. Due to route restrictions, it is difficult for any carrier to absolutely guarantee your shipment will be made with biodiesel. You can, however, opt to work with providers that maximize its usage. If your provider is open to utilizing biodiesel, they can visit the National Biodiesel Board. The Board provides resources, maps of fueling stations and an introduction to software, including ProMiles, that can help.

Certification Programs

Government and private agency programs easily identify companies that are proactive in their pursuit of greener business practices. The most popular of these is the SmartWay Transport Program, sponsored by the EPA. They host several programs for primary, secondary and third-party providers - each requiring unique goals and pledges to fulfill the certification. SmartWay holds carriers ultimately responsible for reducing emissions but 3PLs must also vow to reduce a set percentage of emissions each year by choosing greener carriers.

It's time to update your supply chain to something more sustainable. The impacts of your green choices are visible and beneficial across the spectrum. There are always environmentally feasible options out there that will work for business. Be it the shipping method, logistics strategy, or choice of partner, it is ultimately up to your organization to decide the best path.

Source by greenbiz.com

Asia’s first ethical supply chain summit will be held in Hong Kong on October 29-31 2008.

It will showcase the latest best practices of global corporations in establishing ethical supply chain practices in Asia.

Representatives from across industry will highlight how they are working with environmental and labour regulations to ensure ethical supply chain management.

Confirmed speakers include Patrick Kwan, regional manager, supplier social responsibility, Starbucks; Kate Larsen CSR manager Asia, Burberry; William Lee, director, social responsibility, GAP; Brill Lacno, regional manager, social and environmental sustainability, Levi Strauss; Reiner Hengstmann, global head, social & environment supply chain, PUMA; Stefan Hoffmann-Kuhnt, regional compliance manager, Siemens China; Jeremy Prepscius, Asia director, Business for Social Responsibility; and Edward Hanrahan, executive director, Climate Care, among others.

There will be pre-conference practical workshops on complying with the new Labor Contract Law & Crisis Management, as well as case studies from global companies establishing ethical supply chain best practices across Asia.

For more information go to http://www.ethicalsupply.com/en/home.html

This programme enables participants to align typical business imperatives that relate to supply chain management with the total supply chain process. The core focus is on leading-edge manufacturing and operations concepts, with particular attention to process improvement - focusing specifically on the South African context.

Participants will learn the relevant techniques needed to move from a transaction-based approach to a customer value-based model in order to supply customers with all the information needed to make decisions.

The programme is aimed at managers and others who are challenged with the intricacies of the supply chain and logistics of their companies and who wish to improve decision-making in these areas.

Some of the areas that will be covered during the programme include:

• increasing customer service excellence
  
• market research
  
• inventory planning and control
  
• materials requirement planning
  
• just-in-time (JIT)

Successful participants will be equipped to illustrate practically how the needs of a target market can be integrated into the supply chain and delivery sequence of a company.

They will also be able to identify and resolve issues regarding inventory and to apply concepts used in the planning and controlling of resources.

The course should give participants an understanding of the JIT planning and control techniques, enable them to develop the customer/supplier relationship to its full potential, to make informed decisions with regard to warehousing practices and conduct a logistics audit in their organisation.

For more information contact Charmaine Garcia on +27 (0) 21 918 4488 or send e-mail to charmaine.garcia@usb-ed.com.

Business to business e-commerce is on the rise! Worldwide B2B e-commerce revenues are estimated to reach around US$ 2 trillion in 2004. This is a significant leap from last year's US$ 1.4 trillion. However, according to a recent survey, although, more than 70% of companies have already used Internet as a purchasing channel, a mere ten percent of their overall spending is directed via the Internet! Contrary to popular believe, this means, B2B e-commerce has still large potential to grow Internet has the capacity of changing the conventional way of doing business.

Today, you can not only buy and sell your products and services on the Internet, you can, virtually, shift all your business processes to online solutions as well. If you take advantages of new Internet based technologies, the outcome would be tremendously beneficial to your business. How to do this without spending a fortune and not putting a huge pressure on scarce corporate resources? The possible answer could be B2B exchanges! A B2B exchange is an online marketplace, where buyers, sellers and intermediaries form communities, exchange views, offer products and services, and conduct business transactions By becoming a member of a B2B exchange you can benefit in both cost-saving and revenue increase - two primary requirements of productivity increase.business forum,trade forum,business opportunity,Business China,Business India,Brazil business3t)LNew sales channel By becoming a member of a B2B exchange, you open a low cost, highly functional and easy-to-use sales channel for your company.

You expose your company to a new targeted audience that otherwise would have been untapped. Prospective customers can buy products and services from you, using various venues and features of the B2B exchange, where you are a member. business forum,trade forum,business opportunity,Business China,Business India,Brazil business

Marketplace: All B2B exchanges include a marketplace, where suppliers can post sales offer of their products and services. Buyers, looking for specific products, can easily find best suppliers that suit them from the marketplace. A populated marketplace can easily become a good sales channel for a supplier.

Electronic catalog: As a member of the B2B exchange, you are allowed to add all your products or services to the consolidated online repository of the exchange. Adding your products to the repository helps to create online standardize electronic version of your product specification - if you don't have that before - and use the same catalog with other electronic sales systems - even with other B2B exchanges using XML interface.forum. You can publish sales offer of your entire catalog to the marketplace, eliminating a need for other web presence.

You can add products or services to the repository one by one or you can use XML interface to upload your whole electronic catalog Web Store: Some B2B exchanges allow you to convert or integrate your website to their exchange. This helps you to handle sales conveniently from your website and the marketplace of the exchange seamlessly. You can make a web store from scratch with the help of integrated website builder of the B2B exchange as well.

Auctions: One of the great features of many B2B exchange is their auction systems. As we all know from the immense success of Ebay, auctioning is a great way of selling products online. Some exchanges boast reverse auction system, where suppliers bid for a deal posted by a buyer.business forum,trade forum,business opportunity,Business China,Business India,Brazil business As a supplier, you can participate in those tenders without any extra cost involved.

Low customer acquisition costforum. Your mere presence in the B2B exchange might bring you new customers! Since the buyers come to the exchange themselves; your cost of getting customers through this channel is relatively low in comparison to other traditional channels. You can even increase your visibility by advertising in the key places of the exchange, where your prospective buyers frequently visit. Being highly targeted, these ads produce incredible results.business forum,trade forum,business opportunity,Business China,Business India,Brazil business9 Improve customer service business forum,trade forum,business opportunity,Business China,Business India,Brazil Ability to have constant interaction through the B2B exchange allows you to serve your customers better. You can track the whole ordering process from payment to delivery and bring greater efficiency in customer service.

The integrated functions of an exchange such as sales management, internal messaging service, lead management, etc. also help you managing customers service process effectively.business forum,trade forum,business opportunity,Business China,Business India,Brazil business When needed, you can instantly update your catalog and inform customers about changes.

Whether you are launching a new product or having a web seminar, through the B2B exchange you can share the information more efficiently. Some B2B Exchanges use sophisticated knowledge management systems to create, capture, reprocess and reutilize information intended for specific group of audience. These contents or information can be displayed on demand or in time to a member - when needed. Business processes management

One of the primary objectives of using B2B exchanges for you should be their ability to handle, run and administer various business processes. These solutions assist you to streamline your business, reduce overhead costs and reduce documentary errors. business forum,trade forum,business opportunity,Business China,Business India,Brazil business

Using technologies in a bid to streamline business processes like supply chain is nothing new. Companies have been using various solutions to support product development, customer service, procurement and other integral processes for many years. Before the Internet era, many companies have invested enormous amount of money in infrastructure building to automate supply chain process. Today, thanks to the Internet, even small companies have opportunity to use highly sophisticated supply chain solutions for a small cost. Many B2B exchanges, such as Rusbiz.com, allow small companies to use supply chain management solution for a small fee. The major benefits of using supply chain solutions include.